Baggage Trolley

Synonyms / Other Terms Used

Baggage Cart, Baggage Carts, Baggage Trolleys, Luggage Trolley, Push Cart, Cart

Category

Public Facilities, Transportation, Transport Facilities, Travel

Message / Function

To indicate the location of baggage trolleys or carts for public use
Note: Hotel carts or bellman's carts are not included in this definition as they are not intended for public use

	Source	Description
	ISO 7001	Side view of suitcase on trolley
	Eco-Mo Foundation	Side view of suitcase on trolley
	UIC 413	Side view of suitcase on trolley
	ÖNORM A 3011	Side view of suitcase on trolley
	CNIS	Side view of suitcase on trolley
	AIGA	Side view of suitcase on trolley
	PANYNJ	Side view of suitcase on trolley
	Tern	Side view of piece of baggage on trolley
	UIC 413 b	Side view of suitcase on trolley
	BS 8501:2002	Side view of piece of baggage with label on trolley
	Swiss Post	Side view of piece of baggage on trolley
	ON Testdesign	Side view of piece of baggage on trolley
	ZRH 1978	Side view of piece of baggage on trolley
	ADV	Side view of suitcase on trolley
	O'72	Side view of piece of baggage on trolley
	TC	Side view of trolley

Note: Some of the examples shown above were mirrored horizontally to contrast differences.

Discussion

The collection above illustrates that one main concept is dominating: the side view of a suitcase / piece of baggage on a trolley. There are minor differences in details and proportions, but the concept stays the same. The only exception is the Transport Canada version, which is also labeled less specific as Push Cart. Renderings of hotel baggage carts or bellman's carts were not included in this assemblage as they are not intended for public use.

The results of a test for comprehensibility of the concept (Brugger, 1977) were quite promising with all variants tested exceeding the minimum score required by ISO. The ÖNORM A 3011 variant was tested anew in the ISO 1986 Test Series, an international study conducted in Australia, Austria, Hungary, Japan, and the United Kingdom (Brugger 1987). Comprehension Test results were again positive except for Japan, were this pictogram only reached a score of 33 according to ISO DP 9186. This was attributed to insufficient acquaintance with baggage trolleys or carts among the respondents of that sample. In a later Japanese study to propose domestically unified graphical symbols based on scientific methods, the pictogram variant labeled as Eco-Mo Foundation reached a comprehension score of 43.2 (Eco-Mo Foundation, 2001).

With about 70 % correct responses in a Comprehension Test among Chinese respondents the pictogram of the Chinese standard GB/T 10001.1-2012, Public Information Graphical Symbols, labeled CNIS in the table above, performed well enough to recommend the image content defined in ISO 7001 also for this region (An & Chan, 2017).

Recommendations

Baggage Cart

Based on the test results known and regarding design aspects we recommend the use of pictogram No 34 of ÖNORM A 3011 part 2.

Tests of pictograms of referent Baggage Trolley

An, D. & Chan, E.H.W. (2017): Investigating the Comprehension of Public Symbols for Wayfinding in Transit Hubs in China. In: Rau, PL. (eds) Cross-Cultural Design. CCD 2017. Lecture Notes in Computer Science, vol 10281. Springer, Cham. https://doi.org/10.1007/978-3-319-57931-3_24

Brugger, Ch. (1977): Abschlußbericht über den Erkennungstest. Report to the Austrian Standards Institute, Vienna, 1977-10-04.

Brugger, Ch. (1987): Evaluation of Public Information Symbols, ISO 1986 Test Series: Comprehension/Recognition Test. WIEN: ISO/TC 145/SC 1.

Eco-Mo Foundation (2001): Test data of public information symbols in Japan - Procedure for the testing of public information symbols by the Study Committee. ISO: ISO/TC 145/SC 1 N 329.